Online forms?
please click here to be taken to our online Form Rack
- Can I claim benefit if I am working?
If you are working, you may still be entitled to Housing Benefit and/or Council Tax Benefit. You need to fill in a 'change of circumstance' form and provide proof of your earnings. We need consecutive payslips: Five if you are paid weeklyTwo if you are paid monthly/four weeklyThree if you are p ...
- Can I claim benefit if I go abroad?
You can claim Housing and Council Tax Benefits if you go abroad for a short time (less than 13 weeks). But you must claim your benefit before you go away. If you don't, you may not get your benefit backdated after you return to this country
- Can I claim Housing Benefit and/or Council Tax Benefit?
Anyone can make a claim for Housing Benefit and/or Council Tax Benefit, but this does not mean you will be entitled. You can use our on-line Benefits calculator to see if your entitled. on-line Benefits calculator
- Can I make an online payment?
Online payments can be made at Online payment site
- How do I claim Housing Benefit or Council Tax Benefit?
If you want to claim Housing Benefit and/or Council Tax Benefit, you will need to fill in and submit a claim form. You can get the form by: 1) printing the one of the forms available at On-line forms 2) calling our "forms request" answer phone on 01227 862313 and leaving your name, address and ...
- How do I know what rent will be paid on the property I am thinking of renting?
If your landlord is a Housing Association the rent they are charging is considered to be reasonable. If you are interested in renting from a private landlord, you can have the rent being charged assessed by the Rent Service to see if it is reasonable or not, and then decide whether or not to ta ...
- How do you work out my monthly rent into a weekly figure?
The Housing Benefit regulations state how a monthly rent is converted into a weekly figure. If your rent is monthly we multiply it by 12 to get the annual figure, divide by 365 (or 366 if you tenancy falls over a leap year) to get a daily figure and multiply that by 7 to get a weekly figure. Ex ...
- How long until you pay my Housing Benefit/Council Tax Benefit?
- How will I be paid?
This depends on which benefits you qualify for and what you asked for on your claim form. If you are entitled to Council Tax Benefit, we will credit your benefit to your council tax account and send you a new bill. If you are entitled to Housing Benefit and live in Council owned accommodation, ...
- I can't afford to pay the difference between my benefit and my rent/council tax, what can I do?
If you are suffering financial hardship, you can ask us for a Discretionary Housing Payment (DHP). A DHP can only be awarded to help with rent if you qualify for Housing Benefit.A DHP can only be awarded to help with Council Tax if you qualify for Council Tax Benefit. Qualifying for Second Adul ...
- I want my Benefit backdated. How do I claim?
Housing and or Council Tax Benefit can only be backdated for a maximum of 52 weeks from the date you make the claim. You must prove "continious good cause" throughout the time you wish your benefit to be backdated for. A backdate request must be made in writing on either the benefit claim form ...
- I'm a student why don't I qualify for benefit?
If you are: a full-time Studentdo not have responsibility for a child/childrenare under 60are not deaf or disabledyour partner is a studentyou will not not normally be eligible for Benefit.You can find more detailed information about Student claims in out leaflet 'housing benefit for students' ...
- If there is a difference between the rent charged to the maximum amount of Housing Benefit being paid - Could you afford to pay the shortfall?
There is no limit to the number of pre-tenancy determinations you can request.
- The Housing Benefit is paid direct to my tenant, and is not being used towards the payment of rent. What can I do about this?
If the tenant is more than eight weeks in arrears with the rent, you should write and confirm this to us, and request that their Housing Benefit entitlement to be paid to you instead of the tenant. In this situation, we can redirect any further benefit entitlement to you. Please be aware also, ...
- We aim to make decisions on all benefit claims as quickly as possible?
To help us calculate your benefit quickly, we need you to give us all the information and evidence of your income, savings, National Insurance Number, evidence of occupation and identity with your benefit application form. If you do this we will be able to process your claim without writing to ...
- What can I do if I disagree with the decision on my benefit claim?
If you disagree with a decision we have made about your Housing Benefit and/or Council Tax Benefit, you can ask us to look at it again. If we don't change our decision you may have the right to appeal to an independent tribunal. If you want us to reconsider our decision you should write to us w ...
- What happens when I stop getting Child Benefit?
This may affect the way your benefit is calculated. Benefit is often calculated using an applicable amount. This is the amount (based on Government figures) that your household needs to meet basic living expenses according to the age, size and health of the household. If you are responsible for ...
- What if I don't pay back my housing benefit overpayment?
If you do not pay back an overpayment of Housing Benefit after we have sent you invoices and demands we use a variety of recovery methods including recovering through Welfare Benefits. If all other recovery action fails we will take Court action to recover the overpayment. Once a Court Order ha ...
- What is a child/young person?
In Housing Benefit and Council Tax Benefit the term child means a person under the age of 16. The term young person means a person over the age of 16 but under the age of 19 who is not in receipt of Income Support or Income Based Job Seekers Allowance and is treated as a child for the purposes ...
