Frequently asked questions
Welcome to Canterbury City Council's Frequently Asked Questions system, your first point of contact if you have a common question about council services. We've taken the questions you've asked us most frequently at our Contact Centre, answered them and grouped them together by category for you to browse or search an answer for. To find what you're after, use the search box below or choose a category.
View questions by category
There are no sub categories
Category » Payment
There were 5 questions found in this category:
Can I make an online payment?
Online payments can be made at Online payment site
Can I pay my Council Tax online?
Yes, you can enter Canterbury City Council's 24 hour secure internet payments service by clicking on the link below. Internet Payments
Can I pay the Council Tax by standing order?
You can arrange for your bank to send the council your monthly instalments direct from your bank account by completing a standing order form. You will need the following details about the council's bank account to complete it: Bank: National Westminster Bank plc Bank sort code: 62-13-48Bank acc ...
What happens if i want to pay my Council Tax in two half yearly instalments?
We are happy to accept payment this way, however payment needs to be made in April and September to avoid any reminders being sent.
Why can't I pay the Council Tax over 12 months?
As soon as your Council Tax bill is issued the full amount is due to be paid. However, the legislation that covers the setting and collection of Council Tax gives everyone the right to pay by ten monthly instalments, from April. Any bills issued or recalculated after then will be payable over t ...