Frequently asked questions
Welcome to Canterbury City Council's Frequently Asked Questions system, your first point of contact if you have a common question about council services. We've taken the questions you've asked us most frequently at our Contact Centre, answered them and grouped them together by category for you to browse or search an answer for. To find what you're after, use the search box below or choose a category.
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Category » Flooding
There were 5 questions found in this category:
At what point are roads closed?
Roads are closed, by the Police, when they become too dangerous to use
- During a flood emergency, does the Council issue sandbags?
The City Council believes that everyone, both householders and people with business properties etc. should take their own precautions to protect their own property. In order to encourage this attitude a list is maintained of local suppliers where sand and sandbags can be bought in small quantit ...
- How are the public alerted to the danger?
The Environment Agency operates a Flood Warden scheme. Nominated members in a community are notified by the Environment Agency and then they notify residents who have requested to be notified. In areas that are not covered by this scheme residents are notified by vehicle mounted loud hailers. I ...
- How do I get flood warning information?
Further information on specific flood warnings can be obtained by contacting the Environment Agency's 'Floodline' on 0845 988 1188.
- If I am evacuated where do I go?
The Council sets up emergency evacuation reception centres. You will be told where to go at the time of evacuation.
