Frequently asked questions
Welcome to Canterbury City Council's Frequently Asked Questions system, your first point of contact if you have a common question about council services. We've taken the questions you've asked us most frequently at our Contact Centre, answered them and grouped them together by category for you to browse or search an answer for. To find what you're after, use the search box below or choose a category.
View questions by category
There are no sub categories
Category » Freedom of information act
There were 4 questions found in this category:
How can the public challenge the council's interpretation of the law?
The council must give reasons for non-disclosure if that is the response to the request. We must still however say whether or not we hold the information or we have failed in our duty to reveal all the information that is available. If a member of the public wishes to make an appeal against our ...
How do I make an Freedom of Information request?
You can make a request in writing, by e-mail or by fax. Please describe the information required and specify how you want to receive it. There is no need to give a reason for the request, nor is there any need to mention the Freedom of Information Act but it would be helpful if you did.Send fax ...
What if the council is preparing a publication, which is not yet due to go public?
Information intended for future publication does not have to be disclosed while it is being drafted or consulted upon, subject to a public interest test.
Will I have to pay to make a request?
Normally speaking, no, although the Act provides that public authorities need not comply with expensive requests. If it would cost more than ?450 for a public authority to respond to an FoI request, then an authority need not comply with it. The ?450 limit covers the time taken to find, sort, e ...