Frequently asked questions

Category » Housing needs register/application info

There were 6 questions found in this category:

1. I forgot to tell you something on my housing needs register
   Any change you now tell us about may affect your banding and position. We will make these changes effective from when you tell us – we will not backdate these changes. Any change that you may have needs to be put in writing to the Housing Options team
2. I haven’t been given any priority for my medical needs since the changes to the housing needs register?
   (i) Did you include the details on your review form? (ii) Your case may still need to be seen by the medical and welfare panel
3. I was better off on the old system, why did you change the housing needs register?
   The policies we had before allowed us to look at different groups of people in different ways e.g. offering properties to tenants in order to maximise stock. The new changes mean that everybody is on a true waiting list based on their individual circumstances. We now have a more transparent p ...
4. Why has my application been cancelled since the changes to the housing needs register?
   (i) was the review form returned by the cut-off date (ii) if the form was handed in, did you get a receipt
5. Why have I gone down band/position since the changes to the housing needs register?
   (i) Band - your banding may have changed because we have carried out a new assessment based on the information you provided on the review form. If you think we have missed something, please let us know. (ii) Position - your position on the register may have changed because a) other applica ...
6. Why haven’t I had a letter since the changes to the housing needs register?
   (i) Did they return your review form?(ii) The letters are being sent out over several days so they may still receive one later than their friend, neighbour etc.