Frequently asked questions
Welcome to Canterbury City Council's Frequently Asked Questions system, your first point of contact if you have a common question about council services. We've taken the questions you've asked us most frequently at our Contact Centre, answered them and grouped them together by category for you to browse or search an answer for. To find what you're after, use the search box below or choose a category.
View questions by category
There are no sub categories
Category » Penalty Charge Notice
There were 8 questions found in this category:
How can I pay a Penalty Charge Notice?
You can pay using any of the following methods: By post:Complete the slip attached to the Penalty Charge Notice (make your cheque or postal order payable to Canterbury City Council).Please make sure to write the PCN number on the reverse of your remittance and send it to the following address;P ...
- How do I appeal against a Penalty Charge Notice?
If you think you should not pay and wish to challenge a Penalty Charge Notice;a) Write to Parking Services, Canterbury City Council, Military Road, Canterbury, CT1 1YW. If you challenge a PCN within 14 days and the challenge is rejected the Enforcement Authority will usually re-offer the 14 day ...
- If I write in, will the charge still increase from £30 to £60 after 14 days?
No. When a letter contesting a PCN is received, the case is put on hold. Therefore, provided that your letter is received within 14 days of the PCN being issued, the case will be on hold at the reduced sum of £30, whilst your case is considered. We will write to you with our decision.
- If I write to Canterbury City Council and my case is unsuccessful, can I appeal further?
Yes. If the Council does not accept your case and you wish to appeal further, you may do so (we will send a Notice to Owner (NtO) to the registered keeper of the vehicle 28 days after the date of the PCN). This will give you the opportunity to make a formal representation to the council on the ...
- What happens if I lose my appeal to the Council and NPAS, but refuse to pay?
If you lose your appeal to NPAS you must pay the PCN. If you refuse, the amount of the PCN will increase to £90 and a Charge Certificate is issued. If payment of £90 is not received within 14 days, the case is registered as a debt at the county court.A registration fee of ?£ i ...
- What will happen if the Penalty Charge Notice is not paid?
28 days after a PCN is issued, a Notice to Owner (NtO) is sent to the registered keeper of the vehicle informing them that full payment is due within the next 28 days. If full payment is not received within this time, the penalty increases by 50% and a Charge Certificate is issued for the outst ...
- Who is responsible for paying a Penalty Charge Notice?
a) The registered keeper of the vehicle.b) In the case of a vehicle on hire, a contract may have been signed making the hirer responsible.
- Why does the charge increase from £30 to £60 after 14 days?
The charge does not increase from £30 to £60. PCNs are issued at a fixed rate of £60 as dictated by the Home Office. But, you only pay £30 if your payment is received within 14 days from the date of issue of the PCN.
