Frequently asked questions
Welcome to Canterbury City Council's Frequently Asked Questions system, your first point of contact if you have a common question about council services. We've taken the questions you've asked us most frequently at our Contact Centre, answered them and grouped them together by category for you to browse or search an answer for. To find what you're after, use the search box below or choose a category.
Favourite questions
- How much Council Tax does each household pay? -
The amount depends on the valuation band a property is in, and this depends on its value. This is calculated according to the open market value at 1 April 1991, not the current value.
There ...
- Will I have to pay to make a request? -
Normally speaking, no, although the Act provides that public authorities need not comply with expensive requests. If it would cost more than ?450 for a public authority to respond to an FoI requ ...