Canterbury City Council

Canterbury City Council Online

Prefer to speak to us in person? Visit our Customer Service Centre, or call 01227 862 000

 
 

Frequently asked questions


How do I claim Housing Benefit or Council Tax Benefit?

If you want to claim Housing Benefit and/or Council Tax Benefit, you will need to fill in and submit a claim form. You can get the form by:

a) printing the Claim Form
b) calling Customer Services on 01227 862300 and asking for a form or appointment to complete a form, or
c) visiting any of our offices and collecting a form.

We cannot normally backdate benefit; so you should claim as soon as possible, even before you move into the property.

The information on this page is for guidance only and is not a full definition of the law.

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