Canterbury City Council

Canterbury City Council Online

Prefer to speak to us in person? Visit our Customer Service Centre, or call 01227 862 000

 
 

Frequently asked questions


How will I be paid?

This depends on which benefits you qualify for and what you asked for on your claim form.

If you are entitled to Council Tax Benefit we will credit your benefit to your Council Tax account and send you a new bill.

Housing benefit is a bit more complicated, depending on if you rent from the council or not, and if not, if you are entitled to Local Housing Allowance.  For more information try How do we pay your Housing Benefit


The information on this page is for guidance only and is not a full definition of the law.

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