Frequently asked questions
Welcome to Canterbury City Council's Frequently Asked Questions system, your first point of contact if you have a common question about council services. We've taken the questions you've asked us most frequently at our Contact Centre, answered them and grouped them together by category for you to browse or search an answer for. To find what you're after, use the search box below or choose a category.
How do I make a comment or complain about a Council service?
To find out how to make a comment about a Council service, whether it's good or bad, please click on the link below.
Comments and Complaints
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