Canterbury City Council

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Frequently asked questions


Why have I received a reminder/final/summons?

Your Council Tax bill tells you how much you have to pay and the monthly date by which you must pay each instalment.

If you do not pay by the due date each month, the council will send you a notice about the sum that is overdue.

The system is automated, so you may get a notice even if you are normally a regular payer but just forget one instalment, or are late with your payment.

Since the Best Value review of Local Taxation in 2001, these notices have been sent out very soon after the due dates, in line with the practice of other, best performing councils.
Therefore, if your instalment date is at the beginning of the month, but you have always waited until the end of the month to pay, you may now receive a notice about overdue payment even though you have never done so before.

If you bring your payments up to date when you receive a reminder, no further action will be taken, but the council will only send, at most, two reminders in any one year.
After that, if you forget, or are late with your payment, a final notice will be sent, and this will ask for the whole remaining balance for the year.

If you do not pay after receiving a final notice a summons will be issued.

If you do not pay when you get a reminder the next thing you receive will be a summons.Once a summons is issued costs

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