Canterbury City Council

Canterbury City Council Online

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Frequently asked questions


Have we seen your student certificate?

You must send us or bring us the certificate your college or university has given you along with the exemption application.

If you are sharing a property with other students, we will need to see everyone's certificate before we can grant an exemption.

You can take the certificates to the local offices at Harbour Street in Whitstable, William Street in Herne Bay, or the main office in Military Road, Canterbury. They will be copied and returned to you.

We may also need to confirm your course details with your university or college. This is allowed under the Data Protection Act 1998.

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