Canterbury City Council

Canterbury City Council Online

Prefer to speak to us in person? Visit our Customer Service Centre, or call 01227 862 000

 
 

Frequently asked questions


What shouldn't I put in my grey-lidded wheelie bin?

Don't put brick, rubble, soil or hardcore in your bin, these can be taken to your nearest Kent County Council household waste recycling centre. If the bin is too heavy it will not be emptied.

Bulky waste items can be collected by our refuse contractor, SERCO - arrangements should be made by ringing 0800 1958 646.

Make sure garden waste is in a bag or container when put into the bin - loose garden waste can become stuck in the bin and make it difficult to empty. If you live in a garden waste collection area, your landfill bin will not be collected if it contains garden waste.

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