Canterbury City Council

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Frequently asked questions


During a flood emergency, does the Council issue sandbags?

The City Council believes that everyone, both householders and people with business properties etc. should take their own precautions to protect their own property. In order to encourage this attitude a list is maintained of local suppliers where sand and sandbags can be bought in small quantities as well as a list of alternative means of flood protection such as flood boards and other proprietary systems. This information is available to the public free of charge on request.

If homes or businesses are threatened by flooding the City Council will use its best endeavours to supply, deliver and place sandbags, but only on the understanding that the City Council can give no guarantee that any such delivery will be in sufficient time or in sufficient quantity to prevent or even reduce damage to property. The City Council will not accept any liability, whatever the circumstances, for failure to supply sandbags or for their late delivery.

The City Council will, wherever possible, seek to prioritise delivery of sandbags by only supplying them after an assessment of the situation has been carried out by an appropriate member of the City Council's engineering staff and his authorisation has been given for distribution together with his recommendations of the most effective way of deploying limited resources.

Sandbags will not be collected after the event and householders will be advised to keep them for use in future events.

Sandbags will not be issued other than during an emergency. Should a request be received Council staff will advise the public about private suppliers in the area.

Empty sandbags can be purchased from the City Council at its Military Road offices in Canterbury and at the Whitstable and Herne Bay divisional offices.

A copy of the complete City Council Sandbag Policy can be obtained from the City Council Sea Defence Section on request.

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