Canterbury City Council

Canterbury City Council Online

Prefer to speak to us in person? Visit our Customer Service Centre, or call 01227 862 000

 
 

Frequently asked questions


Who can answer my queries?

For repairs and maintenance to communal areas:

Phone the SERCO freephone number, 0800 834 959.

(Please note you are responsible for internal walls, ceilings and windows.)

For cleaning enquiries:

Phone Town and Country Cleaning on 0800 389 4825.

For enquiries about planned major works (windows, roof replacements and so on):

Phone Tony Round, Building Maintenance on 01227 862 478.

For general enquiries:

Phone Nicci Mills on 01227 862 354.

For payment enquiries:

Phone Steve Haddock on 01227 862 293 and say that you would like to talk about service charge payments

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