Frequently asked questions

For repairs and maintenance to communal areas:

Phone the SERCO freephone number, 0800 834 959.

(Please note you are responsible for internal walls, ceilings and windows.)

For cleaning enquiries:

Phone Town and Country Cleaning on 0800 389 4825.

For enquiries about planned major works (windows, roof replacements and so on):

Phone Tony Round, Building Maintenance on 01227 862 478.

For general enquiries:

Phone Nicci Mills on 01227 862 354.

For payment enquiries:

Phone Steve Haddock on 01227 862 293 and say that you would like to talk about service charge payments