Frequently asked questions

To safe postage costs, as there are over 20,000 card holders, offers and updates are no longer posted to each card holder. Instead the offers list and any updates are printed in District Life, Canterbury City Council's free quarterly magazine for residents. District Life is delivered to all households in Canterbury, Whitstable and Herne Bay and the city council's rural area during the first week of December, March, June and September. If you do not receive District Life please inform the editor giving her your full postal address including post code: glynis.alexander@canterbury.gov.uk