The Council has an agreement with the Energy Action Grants Agency (EAGA) for them to arrange and supervise all the work under the Keeping Warm in Winter Scheme. When your application is approved, the details are passed to EAGA who place an order with the right installer. Surveyors will visit to make sure the work has been done properly and the Council will pay the installer's bill at the end of the job. If there are any problems or if you are unhappy with the work please let us know as soon as possible so that we can do something to put matters right.
Frequently asked questions
The Council has approved assistance for me, when will it be paid?
Would you like to...
Add to favouritesUser opinions
No users have voted.Visitor comments
No visitor comments posted. Post a commentRelated questions
- Why should people using landfill sacks get a weekly collection?
- Doing business with Canterbury City Council?
- How do I become a taxi driver?
- How do I make a comment or complain about a Council service?
- What happens once I apply for a licence?
