Waste collections: how the service works
Recyclables in clear sacks will be collected every two weeks (this happens already).
- More clear sacks will be issued to each household (3 times per year).
- A further 3 rolls can be obtained by completing and online administration form, Additional rolls will be delivered with other sack deliveries.
- Garden waste will be collected every two weeks from your green-lidded wheelie bin (this happens already).
- Landfill waste (any non-recyclable materials) will be collected every two weeks (on the week clear sacks and garden waste isn't collected).
- The council will not collect black sacks placed next to the bin.
- Some Households on the approved sack list may receive a weekly collection (this is subject to an inspection from the recycling team).
- All collections will take place on the same day of the week (this happens already, except for a small number of properties).
- All households are required to purchase a bin(s) in which to contain their waste.
- For additional landfill waste purple sacks can be bought.
- There may be a few days delay collecting waste over christmas and the new year, especially if your collection falls on a christmas bank holiday day. (check your collection calendar for details)
- Garden waste will be collected all year round, with the exception of four weeks over the christmas period.
- Assisted collections will be available to the people who need them. To find out if you can get assisted collection, phone the recycling team on 01227 862 211 or e-mail recycling@canterbury.gov.uk
- There is a charge for new and replacemet bins and other waste services click to view the council's charges.
Need help, information or advice?
If you need help or advice with waste and recycling problems, please contact the recycling team at Canterbury City Council on 01227 862 211 or e-mail them at recycling@canterbury.gov.uk.
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