Parking Services

Welcome to Parking Services.
 Tel: 01227 862 429 -  Email: parking.services@canterbury.gov.uk

Get all the latest information regarding parking in our districts including maps, tariffs, forms and live parking space information on the main city car parks.

Plus everything you need to know about Park and Ride, the greenest, cheapest and fastest way for car drivers and their passengers to get to Canterbury city centre.

If you have received a Penalty Charge Notice and would like to pay then please use our on-line payment facility or visit our Enforcement pages

• Frequently asked questions

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New parking enforcement rules from 31 March 2008

Introduced in the Traffic Management Act 2004

Major changes to the way councils enforce parking are on the way as the Government's long awaited Civil Parking Enforcement Regulations are to come into affect on 31 March 2008.

The new regulations, which form Part 6 of the Traffic Management Act 2004 will be the most radical shake up of parking enforcement in England and Wales for many years.

Under the new regulations this activity will become known as Civil Parking Enforcement and Parking Attendants will become known as Civil Enforcement Officers.

There will be two levels of Penalty Charges depending on the severity of contraventions and in certain exceptional circumstances (the Parking Attendant threatened or subjected to violence or the vehicle being driven away)  there will no longer be a need for a Penalty Charge Notice ( PCN ) to be placed on a vehicle, or handed to a driver in order for it to be properly served as the new rules, in such circumstances allow the PCN. to be posted to the registered keeper of the vehicle.

Local council's across Kent already work in partnership with each other, to provide consistency and are set to adopt the same penalty charges across the county. The new regulations, which cover on street and off street parking, aim to make parking fairer and more transparent and provide motorists with a consistent service across the country.

Find out more and download the guide

Canterbury Parking Strategy 2006-2016

This strategy sets out the city council's approach to parking issues in Canterbury, providing a policy framework and specific targets and objectives for the period 2006-2016. The strategy covers all aspects of parking including: on and off-street parking, park and ride, future parking demand, residential parking standards and enforcement and management issues.

Castle Street Multi-Storey Car Park

We've made some major improvements to the car park. For more information and instructions on how to obtain a permit please visit the web page

We're winning awards

49 of the council's car parks have been awarded the prestigious Park Mark Award for safer parking. This scheme is operated on behalf of the Association of Chief Police Officers by the British Parking Association

The Park Mark Safer Parking award is granted to parking areas that have achieved the requirements of a risk assessment as conducted by the Police. These requirements mean the parking operator has put in place measures that help to deter criminal activity and anti-social behaviour, thereby doing everything they can to prevent crime and reduce the fear of crime in their parking area.

A full list of car park facilities is available to view,including the winners.

More information about this award is available on the Parkmark website

Traffic Regulation Orders

Try using our new interactive Traffic Regulation Order service. You can check the lines and bays that relate to your area and read the Traffic Order that relates to them. If you have a specific request or if your query relates to new lines then please follow the instructions for contacting us directly.

Off street regulations

The Off Street Parking Places Order 2008 is available to view here

On-street Pay & Display

We are replacing all of the remaining voucher parking with on-street pay & display and making a few other changes

In St George's zone, Ersham Road, Old Dover Road and Rhodaus Close will have pay and display machines The parking bays in Lansdown Road and Hoystings Close will be available for St George's Residents' Permit holders only - no non-permit holders will be allowed to park there.

Throughout St George's zone and St Augustine's zone, restrictions on parking by cars without permits will apply 24 hours a day and seven days a week. Visitors' vouchers will be valid until 10.30am the next morning to allow visitors to park overnight. Non residents will be still be able to park for up to two hours (except in Lansdown Road and Hoystings Close), and there are car parks nearby if they need to stay for longer.

Any left over parking vouchers can be returned to Parking Services and the residual value will be transferred to a pay & display payment card.

More information

Disabled Customers

Read updated information about making our services accessible to all and how our customers can help us to improve.

Pay your Penalty Charge Notice On line

You can pay your Penalty Charge Notice on the City Council's On line Payments Site.

Season Cards and Payment Cards

You can buy  Park and Ride Card at a 20% discount or enjoy a 10% discount by using a Pay & Display Card. Telephone the Parking Services Office to request an application form for either type of card.

Whitefriars

The car park in the Whitefriars shopping development in Canterbury is operated by Land Securities. All enquiries about this car park should be directed to Euro Car Parks on 01227 826 769.

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Parking Information

Everything you need to know about parking in the district at your finger tips.

• Parking facilities
  General information about the parking facilities within the district.
• Coach parking
  Coach Parking: dropping off and picking up in the district.
• Park and Ride
  Park and Ride has always been the greenest, cheapest and fastest way for car drivers and their passengers to get to Canterbury city centre.
• Permits (residential / business)
  Residents in Canterbury city centre can buy permits allowing them to park free of any additional charge in most public car parks.
• Parking zones
  Information on residents on-street parking zones.
• Enforcement
  Canterbury City Council has always been responsible for enforcing parking regulations in council car parks and streets. If you have been issued with a penalty charge notice we have produced a leaflet (64kb Adobe Acrobat PDF) to answer the most frequently asked questions.

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Parking Resources

Get location maps, tariff and facilities information about the districts car parks.

• Parking forms
  Application forms for parking ticket appeals, payment of penalty charge notices and all types of parking permits and cards within our district.
• Where to park interactive
  A useful interactive map which will give detailed location information of the City car parks.
• Where to park leaflets
  If you're visiting the district, these leaflets are invaluable. Location maps, tariffs and facility information in one 'easy-to-swallow' format.
• Tariff information for car parks across the district
  Find out how much it costs to park in the Council's car parks.
• Facility information on car parks across the district
  All you need to know about parking in Canterbury, Whitstable and Herne Bay.

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If you have any comments to make about car parking or parking enforcement in the Canterbury district, please contact us.

By phone:  01227 862 429
By email: @ parking.services@canterbury.gov.uk

or write to:
 Parking Services Manager
Canterbury City Council
Military Road
Canterbury
CT1 1YW