Coronavirus (COVID-19)

Some of our services have temporarily stopped or changed. See service statuses and other information on COVID-19

Contact us

Did you know...

Can't see what you're looking for? You might want one of the links below. If not, get in touch with us.

Send us a message

If you'd like to get in contact with us, the simplest way is to complete our enquiry form.

You'll get a copy of your submission by email and we'll respond as soon as possible.

Contact us online

Still need to call?

Call the Customer Services team on 01227 862 000.

Our phone lines are open between 8.45am to 5pm, during the week (excluding public holidays), and closed at weekends.

Out-of-hours emergencies

In an emergency you can talk to our out-of-hours team, please call 01227 781 879.

Visit the council

You can drop-in between 8.30am and 12.30pmĀ during the week (excluding bank holidays).

Between 2pm and 5pm it's appointments only.

Our address

Canterbury City Council,
Military Road
Canterbury
CT1 1YW
Get directions