Document downloads - Strategies and policies
Available downloads
-
Discretionary and hardship relief policy
Read our guidelines for awarding relief or discounts in council tax and business rates.
-
Compliance officer code of conduct and procedure notes
Sets out the rules our compliance officers must follow in their role.
-
Insolvency and charging order policy
Sets out how we will recover outstanding debts from benefit overpayments, council tax and business rates.