Document downloads - Strategies and policies

Available downloads

• Data protection policy

  Find out more about how we protect the data you share with us

  • Data protection policy

    • File type: PDF
    • Size: 307.3 KB
    • Download Data protection policy

• Discretionary and hardship relief policy

  Read our guidelines for awarding relief or discounts in council tax and business rates.

  • Discretionary and hardship relief policy

    • File type: PDF
    • Size: 492.33 KB
    • Download Discretionary and hardship relief policy

• Compliance officer code of conduct and procedure notes

  Sets out the rules our compliance officers must follow in their role.

  • Compliance officer code of conduct and procedure notes

    • File type: PDF
    • Size: 251.23 KB
    • Download Compliance officer code of conduct and procedure notes

• Income management policy

  Sets out how we manage and distribute income we get from council tax and business rates.

  • Income management policy

    • File type: PDF
    • Size: 606.5 KB
    • Download Income management policy

• Insolvency and charging order policy

  Sets out how we will recover outstanding debts from benefit overpayments, council tax and business rates.

  • Insolvency and charging order policy

    • File type: PDF
    • Size: 396.92 KB
    • Download Insolvency and charging order policy

• Housing allocation policy

  This document outlines how we allocate social housing in the district

  • Housing allocation policy

    • File type: PDF
    • Size: 876.46 KB
    • Download Housing allocation policy

• Benefits and support policies

  Policies relating to the allocation of benefits and support by Canterbury City Council

  • Discretionary Housing Payments policy

    • File type: PDF
    • Size: 404.79 KB
    • Download Discretionary Housing Payments policy
  • Discretionary and Hardship Relief policy

    • File type: PDF
    • Size: 519.01 KB
    • Download Discretionary and Hardship Relief policy