Need help with your parking account?
Registering to manage your parking account online is simple, fast and secure and you can update your details at any time.
If you're having a problem with your account, you may be able to find the answer to your question here.
After a successful trial in four car parks, we are rolling out automatic number plate registration (ANPR) in even more car parks.
It means you'll only ever pay for what you use - and what's more, you'll never need to visit a payment machine again!
Your registered card will be charged automatically when you exit the car park, based on your length of stay and the tariff of that car park.
Because we're using a different system to the one we used in the trial you will need to sign up for a new account to use it.Register now
You can currently park in our Park and Ride car parks and pay using your online account.
We're busy rolling out our other car parks, and your account will automatically work in those as soon as they are live.View car parks that can be used with your account
When you register for automatic payments you will be able to enter and exit our ANPR car parks without having to visit a parking kiosk.
Your registered card will be charged when you exit the car park, based on your length of stay and the tariff of that car park.View car parks and tariff information
If your payment card has expired you can update your payment details using your online account.
If you try to exit the car park and your card has expired, you will be able to pay at the barrier.Update your payment details
You can disable automatic payments at any time. Simply login to your account, go to 'update your payment details' and select 'disable automatic payments'.Login to your account
If you have a problem and need to contact us about automatic payments, you can do so here.Contact us
After a successful trial in four car parks, we are rolling out ANPR to a total of 16 car parks across the district. Once complete, Canterbury will have more council-run public car parks with ANPR than any other local authority in ...Find out more Advice for existing account holders
We’d like to say thank you to the thousands of people who signed up for a ticketless parking account in our four trial car parks. Your feedback has been very helpful as we planned the roll out of the scheme to many more car ...Find out more