Tributes paid following the death of the Duke of Edinburgh

Cllr Pat Todd, the Lord Mayor of Canterbury, has commented following the sad death of His Royal Highness Prince Philip, the Duke of Edinburgh. See our full response

Report a missed bin

If we've recently completed collections in your street but missed your bin, you'll be able to report it. You must let us know about a missed bin by midnight on the day after your collection date.

Before you can report a missed bin, we'll check your address to see the status of your collection.

You can't report your bin as missed if:

  • your waste was put into the wrong bin
  • your bin was not in the right place for collection
  • you have put black sacks out
  • you have put cardboard out larger than 60cm square
  • your bin was too heavy or damaged
  • your bin was not left out by 6am on your collection day
  • it's too late to report it - you must let us know by midnight on the day after your collection date

If none of the above applies please report it as a missed collection.

Report a missed bin