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Freedom of Information

Submit a new request

For a request to be valid under the Freedom of Information (FOI) Act, it must be made in writing and:

  • include your real name and a postal or email address
  • include a clear description of the requested information being requested

We encourage you to check whether the information you are asking for has already been requested.

Submit a request online

What happens next

We will respond in writing within 20 days of receiving a valid submission to:

  • give you the information, or
  • let you know that clarification is required, or
  • let you know that we're unable to provide it and why

All valid FOI requests and responses will also be published online.

Other ways to submit a request

If you don't wish to complete the online form, you can make a request by emailing [email protected].

Alternatively, you can contact the Information Governance Manager at:

Democratic Services
Canterbury City Council
Military Road