COVID-19 advice and support

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Report a noise, smell or smoke problem

If you're experiencing reoccurring problems with noise, smell or smoke you can report it to us. 

This can include: 

  • loud music
  • dogs barking
  • shouting
  • alarms 
  • bonfire or chimney smoke
  • drainage

We don't provide an out-of-hours service for one-off problems, such as loud parties. 

Before reporting a problem to us you should try and resolve the issue by speaking or writing to your neighbour. 

Report a noise, smell or smoke problem 

We have a legal duty to investigate all complaints received.