COVID-19 advice and support

Some of our services might have changed or temporarily stopped. See more information including service statuses

Pay your rent

Apply for a rent refund

If you have overpaid your rent, you can apply for a rent refund.

Apply for a rent refund

Any money you're owed will be paid by BACS transfer into your nominated bank account. If you owe any other money to us, we'll take that amount from your refund. 

If you get housing benefit, we might need to check a refund won't affect your claim. This could take up to 28 days from the date we get your application.