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Confirm your details on the electoral register

Every year, we send out a form (called a Household Enquiry Form) to check our records and find out who is not currently registered to vote (known as an annual canvass). We then publish an updated electoral register on 1 December. 

New legislation has changed the way the canvass is carried out this year, and the form you get might look different to the one you've had before. 

Each residential property will be sent a form but which one you get depends on whether we have been able to data match every person in your household against local and national records.

Route one forms

These were sent out the week beginning Monday 27 July, to households where we could data match. You only need to reply if something has changed.

Route two forms

These were sent out from Thursday 13 August, to households where we could not data match. You must reply if you get this form.

What you need to do

You must read the information in the letter carefully and:

  • check the information for everyone is correct
  • reply if you need to - route one households only need to reply if something has changed

If you need to reply

The quickest way to update your details is online. Visit, enter the two-part security code that's printed on your form and follow the instructions.

You can also reply by post to: 

Electoral Services
Canterbury City Council
Military Road
CT1 1YW.

We'll only provide pre-paid envelopes for A3 sized forms.

If you don't reply when asked to, you'll get a reminder. We might also send you an email or give you a call if you have previously given us your details. 

If you still don't reply, then you may get a visit from us. For everyone's safety, we don't want to do this during the coronavirus pandemic, so please respond as soon as possible to avoid additional contact.

What happens next

If you add someone new to your form, they must register to vote. It only takes five minutes, and all you need is your National Insurance number and date of birth. If they don't register online, we'll send them an Invitation to Register form. You could be fined by the Electoral Registration Office if you don't register when asked to.

If you remove someone from your form, we might need to review this by writing to them to confirm they no longer live at your address.

You can find out more about the annual canvass by emailing the Elections team or calling them on 01227 862 007.