Contractors

Contractors carry out certain jobs on behalf of us, if you would like to report a problem you should use the following telephone numbers:

Serco

Serco are responsible for certain environmental services including:

  • Recycling, garden, refuse and bulky waste collections
  • Missed bin collections
  • Purple sack delivery
  • Clinical waste collections
  • Flytipping
  • Flyposting
  • Graffiti removal
  • Cleaning - beaches and streets 
  • Dog waste bin and litter bin emptying
  • Litter - car parks, streets, open spaces and play areas
  • Bus shelter maintenance
  • Car park maintenance
  • Tree maintenance
  • Grass cutting
  • Flower beds
  • Sports pitch maintenance and bookings
  • Street name plates
  • Collection of shopping trolleys
  • Play areas
  • Gate locking
  • Cemeteries
  • Buildings in parks
  • Seafront shelters.

You can report a problem to Serco by emailing help.canterbury@serco.com or by calling 0800 0319 091

Kingdom

Cleansing and building repairs of public conveniences and toilets.

Phone number is 08000 855032 and the email is canterburycc@kingdom.co.uk

Mears

Mears are responsible for:

  • Housing repairs
  • Voids
  • Minor aids and adaptations
  • External repairs and redecorations
  • Lift maintenance and servicing
  • Building cleaning.

To contact Mears, please email repairs.canterbury@mears.co.uk or call 0800 3134 740

P&R

P&R carry out gas servicing and maintenance. If you need to report a problem with your heating, please call 0800 91 96 34.

A - Z of council services