Council tax exceptional hardship award

If you need help paying your bill, you may be able to get a council tax support exceptional hardship award.

You must:

• be getting, or have applied for, council tax support
• be experiencing severe and intolerable financial hardship
• prove that you have tried all other reasonable ways to pay your council tax
• have contacted our council tax team to talk through your options

Apply for an exceptional hardship award

There are restrictions on how much you can get and payments are a short term measure.

You might want to see the exceptional hardship support scheme document: