Contact us

Did you know...

You can apply or pay for services and find information on this website quickly and easily. You'll get a faster response as it'll go to the right team and a copy of your request will be sent to your email.

Use the search bar at the top of the site or the menu to find what you need.

Got a question?

How can I find a car park space?

You can easily find a car park using our online directory. If it’s an ANPR car park you’ll be able to see how many spaces are left too.

Find a car park space

How can I report a problem with a car park?

If you spot a problem with one of our car parks you can send us a message online.

Report a problem with a car park

How can I register for a parking account?

You can easily sign up online for a parking account - it only takes a few minutes.

Register for a parking account

Can't find what you want online?

Send us a message

If you can' t find what you need you can contact us online and we'll respond within 14 days.

Give us a call

Call the parking team on 01227 862 429 . Our phone lines are open between 8.45am to 5pm, during the week (excluding public holidays), and closed at weekends.

Visit the council

The council offices are open daily between 10am and 2pm. You'll need to call 01227 862 000 to book to see someone during these times.

Canterbury City Council
14 Rose Lane
Canterbury
Kent
CT1 2UR

Get directions

Make a complaint to the council

If you've not had good service from us you can make a complaint online so that we can put it right and stop it from happening again.

Find out more about our complaints procedure.