Having problems with our new website?

This is a new version of the council website. If you can't find what you're looking for please view the old site

Contact us

Send us a message online

If you'd like to get in contact with us, the simplest way is to complete our enquiry form. Please choose a service that your query relates to and we'll get back to you.

Give us a call

Our phone lines are open between 8.45am to 5pm, during the week (excluding bank holidays), and closed at weekends. You can get in touch by calling 01227 862 000.

Visit the council

You can drop-in for all services between 8.30am and 12.30pm, during the week (excluding bank holidays).

Between 2pm and 5pm it's appointments only, excluding parking which is drop-in all day until 5pm.

Our address

Canterbury City Council,
Military Road
Canterbury
CT1 1YW
Get directions

Out-of-hours emergencies

If you have an urgent query and need to talk to our out-of-hours team, please call 01227 781 879.