Details about cookies on

Find out exactly which cookies we use and what for.

This website stores small text files (known as ‘cookies’) onto your computer that help to store user preferences and collect statistics about how users browse the site.

Here you can find out more about the cookies we use, what they’re for and when they expire.

Cookies that measure website use

Google Analytics

We use Google Analytics (Universal Analytics) to collect anonymous information about how you use this website.

We do this to help make sure the site is meeting the needs of users, and to help us make improvements to the site and our digital services.

We do not allow Google to share the data about how you use this website.

Google Analytics stores information about:

  • how you got to the site
  • the pages you visit and how long you spend on them
  • what you click on while you’re visiting the site
Google Analytics cookies
Name Purpose Expires
_ga These help us count how many people visit. Two years
_ga_<id> These help us understand if you’ve visited before. Two years

You can find out more about Google’s use of information by visiting and you can review Google’s privacy policy at


We use Hotjar on our website to help us to better understand user behavior: what actions people take on a website, what elements of a page they click or ignore, what they enjoy, where they struggle.

Hotjar cookies
Name Purpose Expires
_hjFirstSeen This identifies a new user’s first session. 60 minutes
_hjIncludedInSessionSample This identifies if a user is included in the data sampling. 30 minutes
_hjSessionUser_<user-id> This ensures that data from subsequent visits to the same website are attributed to the same user. One year
_hjSession_<user-id> This is used to hold current session data and ensures that subsequent requests in the session window are attributed to the same session. 30 minutes

The Hotjar privacy policy explains more about how these Cookies are collected and stored at

Strictly necessary cookies

Cookies message

You might see a banner when you visit this website inviting you to accept cookies or review your settings. We’ll set cookies so that your computer knows you’ve seen it and not to show it again, and also to store your settings.

Cookies message information
Name Purpose Expires
ccc-categories Saves the categories agreed. One year
ccc-version Saves the cookie policy version agreed. One year
ccc Saves if user agrees to other non-essential cookies. One year

Online accounts

Certain areas of this website require a login or account, in those areas we’ll use cookies to remember your session.

Online account information
Name Purpose Expires
PHPSESSID, ASP.NET_SessionId, JSESSIONID When you use our forms we’ll set a cookie to remember your progress. When you close your browser
jadu_cc, file_session_id, portal_id, session_id, FedAuth-ARP-canterbury, Imperial-XSRF-TOKEN-ACCOUNT-canterbury, XSRF-TOKEN-ACCOUNT-canterbury Remembers that you’ve signed in to your account while you use our website. When you close your browser