Benefits forms
If you are struggling to pay rent or other housing costs, you can apply for a one-off payment, known as a discretionary housing payment.
If you are getting council tax support but still need help to pay your bill, you can apply for an exceptional hardship award.
If you disagree with the decision we have made about your housing benefit or council tax support, you can ask for it to be looked at again.
Find out how to make a claim for housing benefit if you're state pension age.
Find out how to make a claim for housing benefit if you live in supported accommodation.
If you have submitted a claim for housing benefit or council tax support, you need to send us proof of savings and any money you have from properties.
If you are claiming housing benefit or council tax support, you can ask for a review.
If you are self-employed, you need to tell us about this when you make a housing benefit or council tax support claim.
If you are a landlord of supported housing, you need to give us a rent schedule if any of your tenants get housing benefit.
We need to know if someone is going to be away from their home for four weeks or more so we can work out your council tax payments.
You can set up a payment plan so any benefit overpayments aren't taken from your wages.
If you have been overpaid benefits, you can make an arrangement with us to pay it back or change an existing arrangement.
You can opt to get your benefit notifications by email instead of post.
If you want to get your benefit or council tax alerts by text, you can sign up for SMS alerts.
You will need to submit proof to support your benefit or council tax support claim so we can give you the right amount.
If you are a care provider for a tenant claiming housing benefit, you need to let us know what support they have and the type of property they live in.
Landlords of supported accommodation need to let us know the details of any properties and about the scheme.
You can choose to opt out of getting your benefits and council tax notifications by text.
Benefits policies
If you claim council tax support, you can find out how the changes may affect how much you get:
The insolvency and charging order policy details what these orders mean and the circumstances we will consider issuing them for.
The income management policy outlines how we recover any council tax or rent arrears for council properties.
The business rates discretionary relief policy explains how certain businesses can apply for some types of relief on their rates and how we work out the amount.