Refusing an FOI request

There are some circumstances where we will not be able to give you the information you asked for.

This includes:

• if we do not hold the information
• if it has been destroyed due to data retention policies
• if the information requested falls under an exemption of the Freedom of Information Act
• if the cost of providing the information is more than £450 - in this case we'll tell you in writing and give you the option of changing your request or paying for it

We won't reply to requests that are vexatious, or to repeated requests from the same person or group on substantially similar information that are sent within 60 consecutive working days.

If a request falls into either of these categories a written refusal notice will be sent.