You can apply or pay for services and find information on this website quickly and easily. You'll get a faster response as it'll go to the right team and a copy of your request will be sent to your email.
Use the search bar at the top of the site or the menu to find what you need.
If we’ve paid you too much, the quickest way to pay back the full amount is online. All you need is your payment invoice number and your debit or credit card.
You can ask to pay in instalments using our quick online form. You just need your National Insurance number and the payment invoice number.
If you think we’ve got an overpayment decision wrong, you can easily appeal it using our simple online form. You’ll need to do it within one calendar month of the date on our letter.