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Did you know...

You can apply or pay for services and find information on this website quickly and easily. You'll get a faster response as it'll go to the right team and a copy of your request will be sent to your email.

Use the search bar at the top of the site or the menu to find what you need.

Got a question?

How can I register for a parking account?

You can easily sign up online for a parking account - it only takes a few minutes.

Register for a parking account

Where can I use my parking account?

You can use your parking account in any ANPR car park, including Park and Ride.

See where you can use your parking account

When will my parking account be charged?

Your registered debit or credit card will be charged from 9am the day after you park. You can easily see your transaction history online.

See your transaction history

How do I change or add a vehicle to my parking account?

Just log in to your online account and go to the ‘add or change vehicle’ link.

Add or change a vehicle on your parking account

How do I change the payment card registered on my account?

You can do this easily online. Just log in to your account and go to ‘update your payment details’.

Change the payment card on your parking account

How do I add a Blue Badge to my parking account?

Just log in to your online account and go to ‘register a Blue Badge’.

Add a Blue Badge to your parking account

Can't find what you want online?

Send us a message

If you can' t find what you need you can contact us online and we'll respond within 14 days.

Give us a call

Call the parking team on 01227 862 429 . Our phone lines are open between 8.45am to 5pm, during the week (excluding public holidays), and closed at weekends.

Visit the council

The council offices are open daily between 10am and 2pm. You'll need to call 01227 862 000 to book to see someone during these times.

Canterbury City Council
14 Rose Lane
Canterbury
Kent
CT1 2UR

Get directions

Make a complaint to the council

If you've not had good service from us you can make a complaint online so that we can put it right and stop it from happening again.

Find out more about our complaints procedure.