Contact us

Did you know...

You can apply or pay for services and find information on this website quickly and easily. You'll get a faster response as it'll go to the right team and a copy of your request will be sent to your email.

Use the search bar at the top of the site or the menu to find what you need.

Got a question?

How can I apply for a dropped kerb?

You need to check with our planning team first to see if you need planning permission to drop the kerb. You'll then need to apply to Kent County Council. 

See if you need permission for a dropped kerb

How can I report a problem with a road or pavement?

You can easily report non-urgent problems online to Kent County Council who look after pavements and footpaths.

Report a road or pavement problem

Can't find what you want online?

Visit Kent County Council for more information on roads and pavements, including roadworks, permits and licences and street lights. You can also call them on 03000 41 81 81. 

Make a complaint to the council

If you've not had good service from us you can make a complaint online so that we can put it right and stop it from happening again.

Find out more about our complaints procedure.