Contact us

Did you know...

You can apply or pay for services and find information on this website quickly and easily. You'll get a faster response as it'll go to the right team and a copy of your request will be sent to your email.

Use the search bar at the top of the site or the menu to find what you need.

Got a question?

How can I register to vote?

You can use GOV.UK's online service to register in just five minutes.

Register to vote

Can I register to vote anonymously?

If you think that being on the electoral register could put your safety at risk, you might be able to register anonymously. You can do this easily online.

Register to vote anonymously 

Can I register to vote with no fixed address?

Yes. You will need a local connection, such as somewhere you have lived before. You can contact our elections team online.

Register to vote with no fixed address

I'm a student living in the district - can I register to vote here?

Yes, as long as your home address is not also in our district.

Register to vote

How can I apply for a postal vote?

You can easily apply online for a postal vote. Your postal vote will be sent to you around 10 days before an election.

Apply for a postal vote

How can I apply for a proxy vote?

If you can’t vote in person you can apply online for a proxy vote. Your proxy must be registered to vote themselves.

Apply for a proxy vote

How do I remove my details from the open register?

If you want to remove your details you can contact our elections team online. It won’t affect your right to vote.

Remove your details from the open register

Can't find what you want online?

Send us a message

If you can' t find what you need you can contact us online and we'll respond within 14 days.

Give us a call

Call the elections team on 01227 862 007 . Our phone lines are open between 8.45am to 5pm, during the week (excluding public holidays), and closed at weekends.

Visit the council

The council offices are open on Mondays, Tuesdays and Thursdays between 10am and 2pm. You'll need to call 01227 862 000 to book to see someone during these times.

Canterbury City Council
Military Road

Get directions

Make a complaint to the council

If you've not had good service from us you can make a complaint online so that we can put it right and stop it from happening again.

Find out more about our complaints procedure.