Report a noise, smell or smoke problem
If you're experiencing recurring problems with noise, smell or smoke you can report it to us.
This can include:
- loud music
- dogs barking
- bonfire or chimney smoke
We don't provide an out-of-hours service for one-off problems, such as loud parties.
Before reporting a problem to us you should try and resolve the issue by speaking or writing to your neighbour.
We cannot accept anonymous complaints and you must be able to tell us where the noise or smell is coming from before we can investigate, as we might take enforcement action.
What happens after you make a complaint
We'll ask you to keep diary sheets with dates and times for three weeks and send them to us.
We'll then decide if we need more evidence before taking any action.