Online forms down at the moment
Our online forms are down at the moment. We're working to fix them and are sorry for any inconvenience. This does not affect council tax or rent payments or the complaints form.
Your tenancy agreement
A tenancy agreement is a legal contract drawn up so that everyone understands their responsibilities.
Your tenancy agreement sets out some rules that you, and those who live in or visit your home, must keep to by law.
The tenancy agreement gives you rights as well as responsibilities. It also lists the services you will get in return for the rent you pay.
What we expect from you as a tenant
As part of the agreement we expect you to:
- live at the property as your only or main home
- pay your rent on time
- not owe us any rent (called 'rent arrears')
- tell us if you are no longer claiming benefits
- respect your neighbours and allow them to enjoy their homes in peace and quiet
- not to take part in any anti-social behaviour, like playing loud music late at night, late night DIY, or letting dogs bark for long periods of time
- let us know if your circumstances change, for example, if your partner comes to live with you or your adult child leaves home
- not commit fraud - this includes illegal subletting, knowingly making a false statement or withholding information to get a tenancy
- allow our contractors access to service your gas appliances once a year (this is a requirement by law)
- let us know if you want to run a business from your home - you must get permission from us to do this, but we might refuse depending on what the business is
Download full details of our council tenancy agreement:
Document