Assisted waste collections

Apply for assisted waste collections, or report problems or a missed collection.

We offer free assisted waste collections to residents who find it difficult to put their bins at the kerbside due to age, illness or disability.

You can only apply for this service if you have no one else able to put the bins out for you.

Apply for an assisted waste collection

Report a problem with your assisted waste collections

If your bins aren't collected you can report a missed bin collection.

If the problem is something else - for example, your bins weren't put back in the right place - you can report a problem with your assisted waste collections.

Cancel your assisted waste collections

If you no longer need help, you can contact us to cancel your assisted collection.