Food waste is being collected as normal.
Garden waste collections are running as normal. You must be signed up to the service if you want your green bins collected.
General waste is being collected as normal.
Residents with symptoms of coronavirus (COVID-19)
Those suffering with symptoms associated with coronavirus should take extra care with their personal waste (such as used tissues and disposable cleaning cloths).
Double bag these items and store separately from other waste, for at least 72 hours, before putting them in your usual external household waste bin.
Serco are delivering purple sacks as normal to households without a bin.
They are currently not available to buy from the Serco depot.
Recycling is being collected as normal.
The Beaney and Canterbury Roman Museum are open again.
The offices at Military Road are now closed. You can still contact us online or by phone.
The King's Hall is running events as normal, with social distancing and other safety measures in place.
Tower House is closed until further notice. We'll reopen it when it's safe to do so.
We are continuing to provide support to those who find themselves homeless or threatened with homelessness.
The Military Road offices are closed to the public but you can call our homelessness team free on 0808 196 8140.
People sleeping rough who do not have access to a phone can go to Catching Lives (next to Canterbury East railway station), where phones and power banks are being handed out.
Lifeline is operating as normal.
We are able to receive new referrals, and we'll discuss arrangements we have put in place with each client, to make sure that the equipment can be set up safely.
Parking and roads
Rosemary Lane car park is closed.
All other car parks are open as normal.
Our Park and Ride car parks are open and the bus service is available.
To help you travel safely we have made changes:
- the number of available seats on Park and Ride buses is limited to allow social distancing
- you must wear a face covering when using the Park and Ride buses
- sanitiser is available near the pay kiosks
The terminal buildings and toilets are still closed.
Bulky waste collections are taking place as normal.
Flytipping is being picked up as normal.
Serco are removing graffiti as normal. You can report graffiti online.
The following public toilets are closed until further notice:
Canterbury - Canterbury coach park, all Park and Ride sites
All others are open, but we might need to review the list over time.
Parks and open spaces
Parks and open spaces are open as normal.
Play areas are now open except Dane John Gardens play area which is still closed.
Land charge searches are happening as normal.
Work on the Local Plan is ongoing.
Online and postal applications are being dealt with as normal. Face-to-face meetings have been replaced with video calls, and you can't drop paper applications into the office.
We're investigating planning breaches as normal.
Consultation and engagement
You can view the meetings calendar online.
Consultation on upgrading St George's Street has stopped for now.
Markets and boot fairs
Canterbury and Herne Bay markets are open as normal.
Wincheap boot fair starts up again on Sunday 26 July.
Many local services are provided by Kent County Council (KCC). These include:
- road repairs
- recycling sites (rubbish tips)
- street lighting
- social care
- bus passes
You can keep an eye on the status of those services by visiting Kent County Council's website.