This website stores small text files (known as ‘cookies’) onto your computer that help to store user preferences and collect statistics about how users browse the site.
Here you can find out more about the cookies we use, what they’re for and when they expire.
Cookies that measure website use
Google Analytics
We use Google Analytics (Universal Analytics) to collect anonymous information about how you use this website.
We do this to help make sure the site is meeting the needs of users, and to help us make improvements to the site and our digital services.
We do not allow Google to share the data about how you use this website.
Google Analytics stores information about:
- how you got to the site
- the pages you visit and how long you spend on them
- what you click on while you’re visiting the site
| Name | Purpose | Expires |
|---|---|---|
| _ga | These help us count how many people visit. | Two years |
| _ga_<id> | These help us understand if you’ve visited before. | Two years |
You can find out more about Google’s use of information by visiting www.google.com/policies/privacy/partners and you can review Google’s privacy policy at https://policies.google.com/privacy.
Meta Pixel (advertising cookies)
We use Meta (Facebook) Pixel on some campaign pages to measure how well our communications perform, and to reach people who have previously visited our site with relevant information on Facebook and Instagram.
These cookies are not set unless you consent to non‑essential cookies. You can change your cookie settings at any time.
| Name | Purpose | Expires |
|---|---|---|
| _fbp | This identifies the browser used and tracks page visits so Meta can measure use and provide advertising services. | Three months |
| _fbc | Set only when you get to this site from a Facebook advert. It stores the last Meta click ID and allows us to see campaign performance. | Up to two years |
Who gets the data
Meta Platforms Ireland LTD (and its affiliates). You can see how they use it in Meta's privacy policy.
Where it gets processed
Meta might process data outside of the UK/EEA. They have details of safeguards in place in their privacy policy.
Where we use the cookie
We restrict the cookie to selected campaign pages. We do not put it on pages that relate to sensitive council services - for example, benefits, social care or domestic abuse.
You can manage how Meta shows you adverts in Facebook.
Strictly necessary cookies
Cookies message
You might see a banner when you visit this website inviting you to accept cookies or review your settings. We’ll set cookies so that your computer knows you’ve seen it and not to show it again, and also to store your settings.
| Name | Purpose | Expires |
|---|---|---|
| ccc-categories | Saves the categories agreed. | One year |
| ccc-version | Saves the cookie policy version agreed. | One year |
| ccc | Saves if user agrees to other non-essential cookies. | One year |
Online accounts
Certain areas of this website require a login or account, in those areas we’ll use cookies to remember your session.
| Name | Purpose | Expires |
|---|---|---|
| PHPSESSID, ASP.NET_SessionId, JSESSIONID | When you use our forms we’ll set a cookie to remember your progress. | When you close your browser |
| jadu_cc, file_session_id, portal_id, session_id, FedAuth-ARP-canterbury, Imperial-XSRF-TOKEN-ACCOUNT-canterbury, XSRF-TOKEN-ACCOUNT-canterbury | Remembers that you’ve signed in to your account while you use our website. | When you close your browser |