Accessibility statement

This statement applies to content published on

Technical information about this website’s accessibility

Canterbury City Council is committed to making its website accessible, in accordance with The Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations 2018 No.952.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non accessible content

The content listed below is non-accessible for the following reasons.

PDFs and other documents

Many documents on the website are not accessible. They may have issues such as missing text alternatives and missing document structure. From 1 September 2020 we will not publish new documents that do not meet accessibility standards.

How we tested this website

This website was last tested on 10 January 2022. We use an independent accessibility service called Silktide as well as manual testing. 

Contacting us about accessibility

We are always looking for ways to improve the accessibility of this website. You can let us know about part of the website that is not accessible, or ask about other ways to access content using the link below.

Contact us about accessibility

The accessibility of this website is monitored by the Digital Services team. Our email address is

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

If you are not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).