Online forms down at the moment
Our online forms are down at the moment. We're working to fix them and are sorry for any inconvenience. This does not affect council tax or rent payments or the complaints form.
Find out how to appeal if you think we've made a mistake with a benefit overpayment.
If you disagree with an overpayment decision you can appeal.
You need to do this within one calendar month of the date on the letter we send you.