Questions and answers about communal food waste recycling for landlords

If you are a landlord, you can find out how food waste recycling works in your communal property.

Questions about food waste

When did communal food waste collections start?

Food waste recycling began at properties with communal waste collections on Monday 30 March 2026.

We have offered kerbside food waste recycling for houses since 2013, but new government legislation means we must include households with communal waste collections too, such as flats.

Collections are on the same day each week. However, it might be on a different day or time to other waste collections, because a separate vehicle will be used to collect food waste.

Residents will be able to find out their collection date a couple of weeks before the service launches.

How can my tenants recycle their food waste?

We provided all households with communal waste collections with a free kitchen caddy and an orange-lidded communal food bin.

The kitchen caddies were delivered to residents’ doorsteps a couple of weeks before collections started at the end of March 2026

After providing the first round of caddies, residents need to look after these and pay for replacements if needed.

We recommend that their kitchen caddies are lined to keep them and the communal bin clean and odour-free.

Compostable caddy liners can be bought at supermarkets, but old newspaper, paper bags or kitchen roll can also be used instead.

To recycle their food waste, they need to:

1. line the kitchen caddy

2. scrape scraps into the caddy

3. when full, tie the caddy liner and take it to the outdoor communal food bin, as many times as needed during the week.

How am I expected to help my tenants use the service?

Although we provided food waste bins to all communal properties, landlords and managing agents will be responsible for paying for any replacement bins. You can email us if you need to buy a new communal food waste bin.

It is also the joint responsibility of yourself and tenants to make sure the bins are kept clean and free of damage.

A letter was sent to all affected households letting them know of the new service. Leaflets were then sent to households which included all the information needed for residents to start recycling their food.

All free kitchen caddies and communal food bins came with a sticker attached stating what food can be recycled.

How did tenants find out how to use the new service?

A letter was sent to all communal households letting them know of the new service.

Leaflets were then sent to households which included all the information needed for residents to start recycling their food.

All free kitchen caddies and communal food bins came with a sticker attached stating what food can be recycled.

Will recycling food cause smells in the bin store or attract pests?

Not if residents make sure to line their kitchen caddies and tie up the liners before emptying them into the communal food waste bin. Recycling food waste separately means they will have a cleaner, odour-free general waste bin.

The communal bin has an orange lid to help stop any smells getting out and pests getting in.

Will recycling food help with overflowing general waste bins?

Yes - another benefit of recycling food waste separately is that it reduces the amount of waste in the general waste bin to help stop it from overflowing.

Why is it important for residents to recycle their food waste?

Food waste is typically made up of 70% water, which means processing it as part of general waste through incineration uses more energy.

As food recycling is a more energy and cost-efficient way of disposing of food, it helps us reduce the amount councils spend on processing waste.

Also, feeding the biogas produced from recycling food back to the national grid is another way of reducing our reliance on fossil fuels and helping to protect the environment.

My tenants don’t produce much food waste – does it really matter if they don’t use the service?

Yes - even the smallest of scraps can make a difference. A single recycled banana peel can generate enough electricity to fully charge a smartphone twice, so it’s important that even those living in smaller households recycle their food waste.

What happens to food waste once it’s collected?

When recycled, the food waste is taken to an anaerobic digestion facility in Kent where it is turned into biogas, a natural source of energy, and a fertiliser which can be used in farming.

The biogas is fed to the national grid as well as powering the plant itself and is an excellent alternative to fossil fuels.

Will the communal general waste bin still be emptied if people put food in it?

Yes - we will still collect the general communal waste bin if it has food in it, but we’re calling on all residents to do their bit by recycling as much of their food waste as possible.

As a landlord or managing agent, we need your help to encourage tenants to use the service and reinforce how important it is for all households to recycle their food waste.

I have more questions about the new service – who do I get in contact with?

If you have a question about food waste recycling at communal properties, you can email us at waste@canterbury.gov.uk.