Contact us

Did you know...

You can apply or pay for services and find information on this website quickly and easily. You'll get a faster response as it'll go to the right team and a copy of your request will be sent to your email.

Use the search bar at the top of the site or the menu to find what you need.

Got a question?

What are disabled facilities adaptations?

Disabled facilities adaptations are designed to help you stay independent in your home, such as access ramps or shower rooms.

Find out about disabled facilities adaptations

How much will an adaptation cost?

The cost depends on what you need. Fill out our quick online form and we’ll send you a competitive quote.

Get a quote for a disabled facilities adaptation

Is there any help towards the cost of an adaptation?

You might be eligible for a grant if you need an adaptation in your home. GOV.UK has lots of helpful information online.

Find out about disabled facilities grants

Can't find what you want online?

Send us a message

If you can' t find what you need you can contact us online and we'll respond within 14 days.

Give us a call

Call the housing team on 01227 862 142 . Our phone lines are open between 8.45am to 5pm, during the week (excluding public holidays), and closed at weekends.

Visit the council

The council offices are open on Mondays, Tuesdays and Thursdays between 10am and 2pm. You'll need to call 01227 862 000 to book to see someone during these times.

Canterbury City Council
Military Road

Get directions

Make a complaint to the council

If you've not had good service from us you can make a complaint online so that we can put it right and stop it from happening again.

Find out more about our complaints procedure.