You can easily pay your fine online. The website you pay it on depends on who issued it and what it’s for.
Did you know...
You can apply or pay for services and find information on this website quickly and easily. You'll get a faster response as it'll go to the right team and a copy of your request will be sent to your email.
Use the search bar at the top of the site or the menu to find what you need.
Got a question?
How can I pay my Fixed Penalty Notice?
Do I have to pay the total amount of my Fixed Penalty Notice?
Yes - you can’t pay your fine in instalments. It’s easy to pay online.
What happens if I don't pay my Fixed Penalty Notice?
If you don’t pay your fine within 14 days of getting it, we might take you to court where you could get a further fine as well as a criminal record.
Can I appeal a Fixed Penalty Notice?
There’s no formal appeal process but you can send us a message online if you think there are mitigating circumstances.
Send us a message
If you can' t find what you need you can contact us online and we'll respond within 14 days.
Give us a call
Call the enforcement team on 01227 862 211 . Our phone lines are open between 8.45am to 5pm, during the week (excluding public holidays), and closed at weekends.
Visit the council
The council offices are open on Mondays, Tuesdays and Thursdays between 10am and 2pm. You'll need to call 01227 862 000 to book to see someone during these times.
Canterbury City Council
Make a complaint to the council
If you've not had good service from us you can make a complaint online so that we can put it right and stop it from happening again.
Find out more about our complaints procedure.