Changes to private renting from 1 May 2026
Find out what's changing in private renting for landlords, letting agents and tenants; including rules on evictions, tenancies and rent.
Get help to pay your council house rent
If you've fallen behind paying your rent there are ways we can help.
You must tell us you need help with your rent straight away so that you don't end up owing more money.
Our team can help you to claim any money or benefits you should be getting, give you budgeting advice if you need it, and will signpost you to other organisations who can help.
Other organisations that can help
You might want to speak someone else about help paying your rent. You can:
- Email Canterbury Housing Advice Centre or call them on 01227 762 605.
- Call Citizens Advice on 0808 278 7846.
If you cannot pay your rent and don't tell us
We will contact you if you don't pay your rent and haven't told us you're struggling to pay.
If we can't get in touch with you by text, phone or post, we might visit you at home.