Buy a new bin or box

If your bin was stolen, not there when you moved into a property or damaged by someone else, then you'll need to buy a new bin or box.

If your bin has been damaged during collection then your bin might be replaced for free.

We won't empty bins that haven't been bought from us as they can be easily damaged during collection.

Get a new or replacement bin or box

Paper and card inserts

You can't buy new inserts for paper and card. You should order a red recycling box or red bin instead.

If you use a red recycling box, this must be put out separately on the ground on your collection day. Do not put it inside your bin or it may be lost inside the collection vehicle when the bin is emptied.